Is this Mercure Koh Chang Hideaway pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Koh Chang Hideaway?

Check-in time for Mercure Koh Chang Hideaway starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Koh Chang Hideaway have a swimming pool?

Yes, this Mercure Koh Chang Hideaway has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Koh Chang Hideaway?

Best-rates for the Mercure Koh Chang Hideaway starts from $76 per night with includes Pool, Balcony/Terrace, Business Services, Bedding/Linens, Spa, Bar, Breakfast, Hot Tub, Air Conditioner, Security/Safety, Wellness Facilities, Parking, TV, Transportation/Shuttle, Guest Services, Internet, Kitchen, Sports/Activities, Restaurant, Child Friendly, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mercure Koh Chang Hideaway a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Koh Chang Hideaway wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Koh Chang Hideaway has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Koh Chang Hideaway?

Based on the information reported by the owner or manager, the Mercure Koh Chang Hideaway indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Koh Chang Hideaway?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mercure Koh Chang Hideaway | Hotel in Ko Chang

| 8.2 (487 Reviews) | 1 Bathroom

Bai Lan Hotel | Mercure Koh Chang Hideaway

Hotel in Bai Lan, Ko Chang

Family-friendly hotel with 2 outdoor pools and a full-service spa
This smoke-free hotel features 2 outdoor pools, a full-service spa, and a private beach. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Housekeeping is available on request.
Mercure Koh Chang Hideaway offers 141 air-conditioned accommodations with safes and complimentary bottled water. These individually furnished accommodations include desks. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch LCD televisions come with satellite channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a hot tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Balcony/Terrace

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Private bathroom

Hair dryer

Eco-friendly toiletries

Towels

Shower

Bedroom

Rollaway/extra beds (surcharge)

Air conditioning

Bed sheets

LED light bulbs

Bulk dispenser for toiletries

Energy-saving switches

Individually furnished

Desk

Recycling

Water-efficient showers only

Eco-friendly cleaning products provided

Safe

Breakfast

1 bar

Room service available

Buffet breakfast available for a fee daily 7 AM–10 AM: THB 460 for adults and THB 230 for children

1 restaurant

Free bottled water

Coffee/tea maker

Refrigerator

Parking

Ferry terminal shuttle (surcharge)

24-hour roundtrip airport shuttle (surcharge)

Free self parking on site

Airport shuttle on request

Accessibility

This property does not have elevators

Activities

Marina

Snorkeling

Boat tours

Hot tub

Sauna

Children's pool

Kayaking

Steam room

Billiards/pool table

Full-service spa

Fitness center

2 outdoor pools

Entertainment

Satellite channels

42-inch LCD TV

General

Meeting room

Business center

Conference space (242 square feet)

Computer station

Water dispenser

ATM/banking services

Front-desk safe

Banquet hall

English

Thai

No plastic coffee stirrers

Biodegradable coffee stirrers

No plastic soda bottles

Vegan dining options

Vegetarian dining options

Comprehensive recycling policy

Couples dining

Locally-owned & organized tours & activities

Comprehensive food waste policy

Local artist showcase

Reusable tableware only

At least 80% lighting from LEDs

Reusable cups only

No plastic water bottles

No plastic drinking straws

Smoke-free property

Biodegradable drinking straws

Guest Services

Snack bar/deli

Children's pool

Babysitting (surcharge)

Refrigerator

Laundry facilities

Rollaway/extra beds (surcharge)

Free children's club

2 outdoor pools

Change of bedsheets (on request)

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Change of towels (on request)

Luggage storage

Wedding services

Laundry facilities

Dry cleaning service

Porter/bellhop

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi and wired Internet

Outdoors

Pool sun loungers

Garden

Vegetable garden

Private beachfront location

Rooftop terrace

Pool umbrellas

Spa

Hot tub

Sauna

Body treatments

Couples treatment room(s)

Massage/treatment rooms

Massages

Body scrubs

Facials

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. kids stay free! up to 2 children 4 years old and younger stay free when using existing bedding. rollaway/extra beds are available for thb 1413.0 per night.

Payment Policy

Fee for buffet breakfast: approximately thb 460 for adults and thb 230 for children airport shuttle fee: thb 2500 per vehicle (one-way) rollaway bed fee: thb 1413.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds heating is not provided parties and events are allowed on site safety features at this property include a fire extinguisher, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Caroline

Nov 20, 2025 01:24:29 PM

Review Score: 10

Summary: Everything was lovely, especially the staff! We had a few minor inconveniences, but the staff went so far to make sure we had a great stay, upgrading our room and even treating us to a dinner in the restaurant. We stayed in 3 different rooms and they were all incredible. I cant recommend the place enough and hope to come back!

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Room, 1 King Bed, Ocean View Room Size: 560 square feet m² 1 King Bed	General Number of living rooms 0, Blackout drapes/curtains, Free newspaper, Hair dryer, Number of bedrooms - 0, Square feet - 560, Partial ocean view, Dial-up internet access (surcharge), Premium bedding, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Bathrobes, Square meters - 52, Phone, Slippers, Rainfall showerhead, Ping - 15.74, Bed count minimum 1, Bed count maximum 1, Furnished balcony
Deluxe Room, 2 Twin Beds, Ocean View Room Size: 560 square feet m² 2 Twin Beds	General Number of living rooms 0, Partial lake view, Blackout drapes/curtains, Free newspaper, Hair dryer, Number of bedrooms - 0, Square feet - 560, Dial-up internet access (surcharge), Premium bedding, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Bathrobes, Square meters - 52, Phone, Ping - 16, Slippers, Rainfall showerhead, Bed count minimum 2, Furnished balcony, Bed count maximum 2
Deluxe Room, 1 King Bed Room Size: m² 1 King Bed	General Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Standard Room, 2 Twin Beds Room Size: 258 square feet m² 2 Twin Beds	General Number of living rooms 0, Square feet - 258, Hair dryer, Number of bedrooms - 0, Square meters - 24, Premium bedding, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Bathrobes, Garden view, Ping - 7.25, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 2 Twin Beds, Pool Access Room Size: 538 square feet m² 2 Twin Beds	General Number of living rooms 0, Blackout drapes/curtains, Free newspaper, Hair dryer, Number of bedrooms - 0, Square feet - 538, Dial-up internet access (surcharge), Premium bedding, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Bathrobes, Phone, Square meters - 50, Pool view, Slippers, Ping - 15.12, Rainfall showerhead, Bed count minimum 2, Furnished balcony, Bed count maximum 2
Standard Room, 1 King Bed Room Size: 258 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 258, Hair dryer, Number of bedrooms - 0, Square meters - 24, Premium bedding, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Bathrobes, Garden view, Ping - 7.25, Bed count minimum 1, Bed count maximum 1
Villa, 1 King Bed, Terrace (Plunge pool) Room Size: 1324 square feet m² 1 King Bed	General Free newspaper, Terrace, Premium bedding, Extra bed count 1, Private pool, Bathrobes, Phone, Slippers, Square feet - 1324, Garden view, Bed count minimum 1, Private hot tub, Number of living rooms 0, Blackout drapes/curtains, Hair dryer, Minibar, Dial-up internet access (surcharge), Number of bathrooms - 1, Free cribs/infant beds, Ping - 37, Separate sitting area, Rainfall showerhead, Square meters - 123, Bed count maximum 1, Furnished balcony
Deluxe Room, 2 Twin Beds Room Size: m² 2 Twin Beds	General Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Superior Room, 2 Twin Beds Room Size: 538 square feet m² 2 Twin Beds	General Number of living rooms 0, Blackout drapes/curtains, Free newspaper, Hair dryer, Number of bedrooms - 0, Square feet - 538, Dial-up internet access (surcharge), Premium bedding, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Bathrobes, Phone, Square meters - 50, Slippers, Garden view, Ping - 15.12, Rainfall showerhead, Bed count minimum 2, Furnished balcony, Bed count maximum 2
Superior Room, 1 King Bed Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Blackout drapes/curtains, Free newspaper, Hair dryer, Number of bedrooms - 0, Square feet - 538, Dial-up internet access (surcharge), Premium bedding, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Bathrobes, Phone, Square meters - 50, Ping - 15, Slippers, Garden view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, Furnished balcony
Deluxe Room, 1 King Bed, Pool Access Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Blackout drapes/curtains, Free newspaper, Hair dryer, Number of bedrooms - 0, Square feet - 538, Dial-up internet access (surcharge), Premium bedding, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Bathrobes, Phone, Square meters - 50, Pool view, Slippers, Ping - 15.12, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, Furnished balcony