Sheraton Hua Hin Resort & Spa | Resort in Cha Am
Resort in Hua Hin, Cha Am
Featuring a large lagoon pool snaking through the property, luxurious stays await at this 5-star resort. It features a beachfront location and modern rooms with a private balcony, 32-inch flat-screen TV. A chargeable shuttle service takes guests to the center of Hua Hin. Opening out to scenic views of landscaped grounds, air-conditioned rooms feature large bathrooms with separate bath and shower areas. A tea/coffee maker and 24-hour room service are available. Sheraton Hua Hin Resort & Spa - SHA Extra Plus is within 6.2 mi of Hua Hin Railway Station and Mrigadayavan Palace. It provides free parking and is about a 3.5-hour drive from Suvarnabhumi Airport. Guests can relax at the Shine Spa, offering spa treatments with signature amenity collection. Active workouts can be enjoyed at the tennis courts or well-equipped gym. Added amenities include a day spa, 24-hour concierge desk and free Wi-Fi in public areas. A hearty buffet breakfast is served at The Deck while InAzia offers fine Asian fare in a stylish setting. Refreshing cocktails and snacks are available at Luna Lanai Beach Bar.
Sheraton Hua Hin Resort & Spa is located in Cha Am.
This 15 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wheelchair Accessible, Wellness Facilities, Restaurant, and several others. This is a 5 star rated property and has over 302 reviews with the average score of 8.8 . Coming to Cha Am and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.
You can check the reviews and description of this 15 Bedrooms Resort if you want to learn more about this place in Cha Am. These details are authentic, as they are provided by our partner, booking.com.
This Sheraton Hua Hin Resort & Spa in Cha Am is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sheraton Hua Hin Resort & Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.
Amenities
Facility Overview
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Fruit
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Kids' meals
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Breakfast in the room
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Restaurant
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Wine/Champagne
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Special diet meals (on request)
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Private Parking
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Free parking
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Parking on site
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Parking
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Wheelchair accessible
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Toilet with grab rails
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Lowered sink
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Bathroom emergency cord
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Visual aids (tactile signs)
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Visual aids (Braille)
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Raised toilet
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Full-body massage
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Tennis equipment
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Happy hour
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Game room
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Sauna
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Beachfront
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Spa and wellness center
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Neck massage
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Live music/Performance
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Tennis court
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Locker rooms
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Fitness center
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Live sports events (broadcast)
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Fitness
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Water sports facilities on site
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Kids' club
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Cooking class
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Steam room
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Pool table
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Evening entertainment
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Head massage
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Golf course (within 2 miles)
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Massage
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Spa lounge/Relaxation area
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Private beach area
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Couples' massage
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Spa/Wellness packages
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Fitness classes
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Hand massage
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Playground
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Back massage
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Beach
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Themed dinners
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Foot massage
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Spa facilities
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Yoga classes
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Baby safety gates
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Outdoor play equipment for kids
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Indoor play area
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Board games/Puzzles
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Non-smoking rooms
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Wifi in all areas
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Elevator
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Chapel/Shrine
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Facilities for disabled guests
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Air conditioning
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Safe
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Family rooms
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Designated smoking area
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Babysitting/Child services
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Room service
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24-hour front desk
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Valet parking
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Airport shuttle
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ATM on site
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Business center
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Baggage storage
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Fax/Photocopying
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Daily housekeeping
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Laundry
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Meeting/Banquet facilities
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Packed lunches
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Concierge
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Suit press
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Dry cleaning
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Airport shuttle (additional charge)
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Shuttle service
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Ironing service
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Currency exchange
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Shuttle service (additional charge)
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Free Wifi
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Internet
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Wifi
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Sun deck
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Outdoor pool (year-round)
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Garden
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Terrace
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Outdoor pool
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Outdoor furniture
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CCTV outside property
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Key card access
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Security alarm
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CCTV in common areas
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Smoke alarms
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24-hour security
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Fire extinguishers
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Guest accommodation disinfected between stays
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Use of cleaning chemicals that are effective against coronavirus
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Guest accommodation sealed after cleaning
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Delivered food covered securely
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All plates, cutlery, glasses, and other tableware sanitized
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Food can be delivered to guest accommodation
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Breakfast to-go containers
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Physical distancing in dining areas
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First aid kits available
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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Face masks for guests available
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Thermometers for guests provided by property
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Process in place to check health of guests
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Hand sanitizer in guest accommodation and common areas
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Access to healthcare professionals
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Staff follow all safety protocols as directed by local authorities
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Physical distancing rules followed
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Screens or physical barriers between staff and guests in appropriate areas
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Cashless payment available
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Contactless check-in/out
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Beach chairs/Loungers
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Beach umbrellas
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Swimming pool
Policies
- please be informed that the property does not have an elevator, please note that the name of the credit card holder must be the same as the guest's name and credit card must be presented to the hotel upon check-in. if you are using another cardholder's credit card, please contact the hotel directly to complete an authorization form to guarantee your reservation prior to arrival.
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Garden View, Guest room, 1 King, Garden view, Balcony
Room Type:
Double
Room Size:
49 m2
|
Food & DrinkTea/Coffee maker, Bottle of water, MinibarBathroomToilet, Shampoo, Towels, Shower cap, Bath or shower, Toilet paper, Bath, Toothbrush, Bathrobe, Conditioner, Body soap, Free toiletries, Slippers, Shower, Additional toilet, Private bathroom, HairdryerGeneralCarpeted, Key card access, Fire extinguisher, Ironing facilities, Iron, Air conditioning, Trash cans, Smoke alarm, Safety deposit boxMedia & TechnologyTelephone, Satellite channels, TV, Cable channelsServicesWake-up service/Alarm clock, Wake-up serviceOutdoorsOutdoor furniture, BalconyKitchenCoffee machine, Dryer, Electric kettle, Refrigerator, Wine glassesLiving AreaSeating area, DeskViewGarden view, ViewBedroomAlarm clock, Wardrobe or closet, CribsRoom amenitiesDrying rack for clothing, Adapter, Socket near the bed, Fold-up bedPool and SpaPool towels, Pool with a view, Infinity pool, Salt water poolLayoutWindowExclusive servicesConcierge services, Free gym access |
|
Garden View, Guest room, 2 Double, Garden view, Balcony
Room Type:
Double
Room Size:
49 m2
|
Food & DrinkTea/Coffee maker, Bottle of water, MinibarBathroomToilet, Shampoo, Towels, Shower cap, Bath or shower, Toilet paper, Bath, Toothbrush, Bathrobe, Conditioner, Body soap, Free toiletries, Slippers, Shower, Additional toilet, Private bathroom, HairdryerGeneralCarpeted, Key card access, Fire extinguisher, Ironing facilities, Iron, Air conditioning, Trash cans, Smoke alarm, Safety deposit boxMedia & TechnologyTelephone, Satellite channels, TV, Cable channelsServicesWake-up service/Alarm clock, Wake-up serviceOutdoorsOutdoor furniture, BalconyKitchenCoffee machine, Dryer, Electric kettle, Refrigerator, Wine glassesLiving AreaSeating area, DeskViewGarden view, ViewBedroomAlarm clock, Wardrobe or closet, CribsRoom amenitiesDrying rack for clothing, Adapter, Socket near the bed, Fold-up bedPool and SpaPool towels, Pool with a view, Infinity pool, Salt water poolLayoutWindowExclusive servicesConcierge services, Free gym access |
|
Garden Terrace, Guest room, 1 King, Garden Level
Room Type:
Double
Room Size:
49 m2
|
Food & DrinkBottle of water, MinibarBathroomToilet, Shampoo, Towels, Shower cap, Bath or shower, Toilet paper, Bath, Toothbrush, Bathrobe, Conditioner, Body soap, Free toiletries, Slippers, Shower, Additional toilet, Private bathroom, HairdryerGeneralCarpeted, Key card access, Fire extinguisher, Ironing facilities, Iron, Air conditioning, Trash cans, Smoke alarm, Safety deposit boxMedia & TechnologyTelephone, Satellite channels, TV, Cable channelsOutdoorsTerrace, Outdoor furniture, BalconyKitchenCoffee machine, Dryer, Electric kettle, Refrigerator, Wine glassesLiving AreaSeating area, DeskViewGarden view, ViewServicesWake-up serviceBedroomAlarm clock, Wardrobe or closet, CribsRoom amenitiesDrying rack for clothing, Adapter, Socket near the bed, Fold-up bedPool and SpaPool towels, Pool with a view, Infinity pool, Salt water poolLayoutWindowExclusive servicesConcierge services, Free gym access |
|
Garden Terrace, Guest room, 2 Double, Garden Level
Room Type:
Double
Room Size:
49 m2
|
Food & DrinkBottle of water, MinibarBathroomToilet, Shampoo, Towels, Shower cap, Bath or shower, Toilet paper, Bath, Toothbrush, Bathrobe, Conditioner, Body soap, Free toiletries, Slippers, Shower, Additional toilet, Private bathroom, HairdryerGeneralCarpeted, Key card access, Fire extinguisher, Ironing facilities, Iron, Air conditioning, Trash cans, Smoke alarm, Safety deposit boxMedia & TechnologyTelephone, Satellite channels, TV, Cable channelsKitchenCoffee machine, Dryer, Electric kettle, Refrigerator, Wine glassesLiving AreaSeating area, DeskServicesWake-up serviceBedroomAlarm clock, Wardrobe or closet, CribsViewGarden viewOutdoorsTerrace, Outdoor furnitureRoom amenitiesDrying rack for clothing, Adapter, Socket near the bed, Fold-up bedPool and SpaPool towels, Pool with a view, Infinity pool, Salt water poolLayoutWindowExclusive servicesConcierge services, Free gym access |
|
Lagoon View, Guest room, 1 King, Pool view, Balcony
Room Type:
Double
Room Size:
49 m2
|
Food & DrinkTea/Coffee maker, Bottle of water, MinibarBathroomToilet, Shampoo, Towels, Shower cap, Bath or shower, Toilet paper, Bath, Toothbrush, Bathrobe, Conditioner, Body soap, Free toiletries, Slippers, Shower, Additional toilet, Private bathroom, HairdryerGeneralCarpeted, Key card access, Fire extinguisher, Ironing facilities, Iron, Air conditioning, Trash cans, Smoke alarm, Safety deposit boxMedia & TechnologyTelephone, Satellite channels, TV, Cable channelsServicesWake-up service/Alarm clock, Wake-up serviceOutdoorsPrivate pool, Outdoor furniture, BalconyKitchenCoffee machine, Dryer, Electric kettle, Refrigerator, Wine glassesLiving AreaSeating area, DeskViewPool view, ViewBedroomAlarm clock, Wardrobe or closet, CribsRoom amenitiesDrying rack for clothing, Adapter, Socket near the bed, Fold-up bedPool and SpaPool towels, Pool with a view, Infinity pool, Salt water poolLayoutWindowExclusive servicesConcierge services, Free gym access |
|
Lagoon View, Guest room, 2 Double, Pool view, Balcony
Room Type:
Double
Room Size:
49 m2
|
Food & DrinkTea/Coffee maker, Bottle of water, MinibarBathroomToilet, Shampoo, Towels, Shower cap, Bath or shower, Toilet paper, Bath, Toothbrush, Bathrobe, Conditioner, Body soap, Free toiletries, Slippers, Shower, Additional toilet, Private bathroom, HairdryerGeneralCarpeted, Key card access, Fire extinguisher, Ironing facilities, Iron, Air conditioning, Trash cans, Smoke alarm, Safety deposit boxMedia & TechnologyTelephone, Satellite channels, TV, Cable channelsServicesWake-up service/Alarm clock, Wake-up serviceOutdoorsPrivate pool, Outdoor furniture, BalconyKitchenCoffee machine, Dryer, Electric kettle, Refrigerator, Wine glassesLiving AreaSeating area, DeskBedroomAlarm clock, Wardrobe or closet, CribsViewPool viewRoom amenitiesDrying rack for clothing, Adapter, Socket near the bed, Fold-up bedPool and SpaPool towels, Pool with a view, Infinity pool, Salt water poolLayoutWindowExclusive servicesConcierge services, Free gym access |
|
Lagoon Access, Guest room, 1 King, Poolside view
Room Type:
Double
Room Size:
49 m2
|
Food & DrinkTea/Coffee maker, Bottle of water, MinibarBathroomToilet, Shampoo, Towels, Shower cap, Bath or shower, Toilet paper, Bath, Toothbrush, Bathrobe, Conditioner, Body soap, Free toiletries, Slippers, Shower, Additional toilet, Private bathroom, HairdryerGeneralCarpeted, Key card access, Fire extinguisher, Ironing facilities, Iron, Air conditioning, Trash cans, Smoke alarm, Safety deposit boxMedia & TechnologyTelephone, Satellite channels, TV, Cable channelsServicesWake-up service/Alarm clock, Wake-up serviceOutdoorsPrivate pool, Outdoor furniture, BalconyKitchenCoffee machine, Dryer, Electric kettle, Refrigerator, Wine glassesLiving AreaSeating area, DeskViewPool view, ViewBedroomAlarm clock, Wardrobe or closet, CribsRoom amenitiesDrying rack for clothing, Adapter, Socket near the bed, Fold-up bedPool and SpaPool towels, Pool with a view, Infinity pool, Salt water poolLayoutWindowExclusive servicesConcierge services, Free gym access |
|
Lagoon Access, Guest room, 2 Double, Poolside view
Room Type:
Double
Room Size:
49 m2
|
Food & DrinkTea/Coffee maker, Bottle of water, MinibarBathroomToilet, Shampoo, Towels, Shower cap, Bath or shower, Toilet paper, Bath, Toothbrush, Bathrobe, Conditioner, Body soap, Free toiletries, Slippers, Shower, Additional toilet, Private bathroom, HairdryerGeneralCarpeted, Key card access, Fire extinguisher, Ironing facilities, Iron, Air conditioning, Trash cans, Smoke alarm, Safety deposit boxMedia & TechnologyTelephone, Satellite channels, TV, Cable channelsServicesWake-up service/Alarm clock, Wake-up serviceOutdoorsPrivate pool, Outdoor furniture, BalconyKitchenCoffee machine, Dryer, Electric kettle, Refrigerator, Wine glassesLiving AreaSeating area, DeskViewPool view, ViewBedroomAlarm clock, Wardrobe or closet, CribsRoom amenitiesDrying rack for clothing, Adapter, Socket near the bed, Fold-up bedPool and SpaPool towels, Pool with a view, Infinity pool, Salt water poolLayoutWindowExclusive servicesConcierge services, Free gym access |
|
Lagoon Access Suite, 1 Bedroom Suite, 1 King, Poolside view
Room Type:
Double
Room Size:
98 m2
|
Food & DrinkTea/Coffee maker, Bottle of water, MinibarBathroomToilet, Shampoo, Towels, Shower cap, Bath or shower, Toilet paper, Bath, Toothbrush, Bathrobe, Conditioner, Body soap, Free toiletries, Slippers, Shower, Additional toilet, Private bathroom, HairdryerGeneralCarpeted, Key card access, Fire extinguisher, Ironing facilities, Iron, Air conditioning, Trash cans, Smoke alarm, Safety deposit boxMedia & TechnologyTelephone, Satellite channels, TV, Cable channelsServicesWake-up service/Alarm clock, Wake-up serviceOutdoorsPrivate pool, Outdoor furniture, BalconyKitchenCoffee machine, Dryer, Electric kettle, Refrigerator, Wine glassesLiving AreaSeating area, DeskViewPool view, ViewBedroomAlarm clock, Wardrobe or closet, CribsRoom amenitiesDrying rack for clothing, Adapter, Socket near the bed, Fold-up bedPool and SpaPool towels, Pool with a view, Infinity pool, Salt water poolLayoutWindowExclusive servicesConcierge services, Free gym access |
|
Ocean Suite, 1 Bedroom Suite, 1 King, Oceanfront
Room Type:
Double
Room Size:
98 m2
|
Food & DrinkTea/Coffee maker, Bottle of water, MinibarBathroomToilet, Shampoo, Towels, Shower cap, Bath or shower, Toilet paper, Bath, Toothbrush, Bathrobe, Conditioner, Body soap, Free toiletries, Slippers, Shower, Additional toilet, Private bathroom, HairdryerGeneralCarpeted, Key card access, Fire extinguisher, Ironing facilities, Iron, Air conditioning, Trash cans, Smoke alarm, Safety deposit boxMedia & TechnologyTelephone, Satellite channels, TV, Cable channelsServicesWake-up service/Alarm clock, Wake-up serviceOutdoorsOutdoor furniture, BalconyKitchenCoffee machine, Dryer, Electric kettle, Refrigerator, Wine glassesLiving AreaSeating area, DeskViewPool view, Sea view, ViewBedroomAlarm clock, Wardrobe or closet, CribsRoom amenitiesDrying rack for clothing, Adapter, Socket near the bed, Fold-up bedPool and SpaPool towels, Pool with a view, Infinity pool, Salt water poolLayoutWindowExclusive servicesConcierge services, Free gym access |
|
Premium Lagoon Access, Guest room, 1 King, Poolside view
Room Type:
Double
Room Size:
49 m2
|
Food & DrinkTea/Coffee maker, Bottle of water, MinibarBathroomToilet, Shampoo, Towels, Shower cap, Bath or shower, Toilet paper, Bath, Toothbrush, Bathrobe, Conditioner, Body soap, Free toiletries, Slippers, Shower, Additional toilet, Private bathroom, HairdryerGeneralCarpeted, Key card access, Fire extinguisher, Ironing facilities, Iron, Air conditioning, Trash cans, Smoke alarm, Safety deposit boxMedia & TechnologyTelephone, Satellite channels, TV, Cable channelsServicesWake-up service/Alarm clock, Wake-up serviceKitchenDryer, Refrigerator, Wine glasses, Electric kettleLiving AreaSeating area, DeskBedroomAlarm clock, Wardrobe or closet, CribsViewPool viewOutdoorsOutdoor furnitureRoom amenitiesDrying rack for clothing, Adapter, Socket near the bed, Fold-up bedPool and SpaPool towels, Pool with a view, Infinity pool, Salt water poolLayoutWindowExclusive servicesConcierge services, Free gym access |
|
Oceanfront, Guest room, 1 King, Oceanfront
Room Type:
Double
Room Size:
49 m2
|
Food & DrinkTea/Coffee maker, Bottle of water, MinibarBathroomToilet, Shampoo, Towels, Shower cap, Bath or shower, Toilet paper, Bath, Toothbrush, Bathrobe, Conditioner, Body soap, Free toiletries, Slippers, Shower, Additional toilet, Private bathroom, HairdryerGeneralCarpeted, Key card access, Fire extinguisher, Ironing facilities, Iron, Air conditioning, Trash cans, Smoke alarm, Safety deposit boxMedia & TechnologyTelephone, Satellite channels, TV, Cable channelsServicesWake-up service/Alarm clock, Wake-up serviceOutdoorsOutdoor furniture, BalconyKitchenCoffee machine, Dryer, Electric kettle, Refrigerator, Wine glassesLiving AreaSeating area, DeskBedroomAlarm clock, Wardrobe or closet, CribsViewSea viewRoom amenitiesDrying rack for clothing, Adapter, Socket near the bed, Fold-up bedPool and SpaPool towels, Pool with a view, Infinity pool, Salt water poolLayoutWindowExclusive servicesConcierge services, Free gym access |
|
Oceanfront, Guest room, 2 Double, Oceanfront
Room Type:
Double
Room Size:
49 m2
|
Food & DrinkTea/Coffee maker, Bottle of water, MinibarBathroomToilet, Shampoo, Towels, Shower cap, Bath or shower, Toilet paper, Bath, Toothbrush, Bathrobe, Conditioner, Body soap, Free toiletries, Slippers, Shower, Additional toilet, Private bathroom, HairdryerGeneralCarpeted, Key card access, Fire extinguisher, Ironing facilities, Iron, Air conditioning, Trash cans, Smoke alarm, Safety deposit boxMedia & TechnologyTelephone, Satellite channels, TV, Cable channelsServicesWake-up service/Alarm clock, Wake-up serviceOutdoorsOutdoor furniture, BalconyKitchenCoffee machine, Dryer, Electric kettle, Refrigerator, Wine glassesLiving AreaSeating area, DeskBedroomAlarm clock, Wardrobe or closet, CribsViewSea viewRoom amenitiesDrying rack for clothing, Adapter, Socket near the bed, Fold-up bedPool and SpaPool towels, Pool with a view, Infinity pool, Salt water poolLayoutWindowExclusive servicesConcierge services, Free gym access |
|
Lagoon View Suite, 1 Bedroom Suite, 1 King, Pool view
Room Type:
Double
Room Size:
98 m2
|
Food & DrinkTea/Coffee maker, Bottle of water, MinibarBathroomToilet, Shampoo, Towels, Shower cap, Bath or shower, Toilet paper, Bath, Toothbrush, Bathrobe, Conditioner, Body soap, Free toiletries, Slippers, Shower, Additional toilet, Private bathroom, HairdryerGeneralCarpeted, Key card access, Fire extinguisher, Ironing facilities, Iron, Air conditioning, Trash cans, Smoke alarm, Safety deposit boxMedia & TechnologyTelephone, Satellite channels, TV, Cable channelsServicesWake-up service/Alarm clock, Wake-up serviceOutdoorsOutdoor furniture, BalconyKitchenCoffee machine, Dryer, Electric kettle, Refrigerator, Wine glassesLiving AreaSeating area, DeskViewPool view, ViewBedroomAlarm clock, Wardrobe or closet, CribsRoom amenitiesDrying rack for clothing, Adapter, Socket near the bed, Fold-up bedPool and SpaPool towels, Pool with a view, Infinity pool, Salt water poolLayoutWindowExclusive servicesConcierge services, Free gym access |
|
Two-Bedroom Corner Suite with Resort View
Room Type:
Suite
Room Size:
196 m2
|
Food & DrinkTea/Coffee makerBathroomToilet, Towels, Bath or shower, Toilet paper, Bath, Free toiletries, Slippers, Shower, Spa tub, HairdryerMedia & TechnologyTelephone, Satellite channels, TV, Cable channelsGeneralAir conditioningServicesWake-up service/Alarm clock, Wake-up serviceActivitiesPrivate hot tubOutdoorsBalconyLiving AreaDeskBedroomAlarm clockKitchenCoffee machine, Electric kettleViewGarden view, Pool viewRoom amenitiesSocket near the bed |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at property?
Check-in time for Hua Hin resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the property have a swimming pool?
Yes, this Hua Hin resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the Hua Hin resort starts from $143 per night with includes Pool, Wheelchair Accessible, Wellness Facilities, Restaurant, Guest Services, Entertainment, Breakfast, Designated Smoking Area, Ocean View, Business Services, Sports/Activities, Spa, Air Conditioner, TV, Accessibility, Transportation/Shuttle, Security/Safety, Child Friendly, Internet, Parking, View, Private Beach, Balcony/Terrace, Oceanfront, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Hua Hin resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the Hua Hin resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.