Smiling Hotel | Hotel in Siem Reap

| 8.0 (12 Reviews) |  1 Bathroom
Siem Reap Hotel | Smiling Hotel

Hotel in Siem Reap

2 restaurants, 2 outdoor pools, and a full-service spa are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Smiling Hotel offers 236 air-conditioned accommodations with fireplaces and minibars. These individually decorated and furnished accommodations have separate sitting areas. Select Comfort beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels and first-run movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.


2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

Children under 11 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Fireplace
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Deep soaking bathtub
  • Bidet
  • Bathrobes
  • Rainfall showerhead
  • Hair dryer
  • Toothbrush and toothpaste
  • Towels
  • Separate bathtub and shower
  • Designer toiletries
Bedroom
  • Air conditioning
  • Pillow menu
  • Premium bedding
  • Select Comfort bed
  • Bed sheets
  • In-room massage
  • Slippers
  • Separate sitting area
  • Phone
  • Guidebooks/recommendations
  • Free newspapers
  • Individually decorated
  • Soundproofing
  • Individually furnished
  • Safe
  • Turndown service
  • Desk
  • Laptop-friendly workspace
  • Fireplace
  • Connecting rooms available
  • Iron/ironing board (on request)
Breakfast
  • 2 bars/lounges and 1 poolside bar
  • 2 restaurants and 1 coffee shop/cafe
  • Room service available
  • Electric kettle
  • Champagne service
  • Free bottled water
  • Coffee/tea maker
  • Minibar
  • Refrigerator
Parking
  • Free self parking on site
  • Roundtrip airport shuttle (surcharge) from 8:00 AM - 10:00 PM
  • Free secured valet parking on site
  • Bus station shuttle (surcharge)
  • Wheelchair-accessible parking available
  • Airport shuttle on request
  • Limo/town car service
Accessibility
  • Wheelchair accessible (may have limitations)
  • Elevator
  • Portable bathtub seat
  • Accessible bus station shuttle
  • Lever door handles
  • Visual fire alarm
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Phone accessibility kit
  • Accessible bathtub
  • Raised toilet seat
  • In-room accessibility
  • Low-height electrical outlets in bathroom
  • Height-adjustable showerhead
  • Wheelchair-accessible parking
  • Braille signage
  • Wheelchair-accessible bathroom vanity
Activities
  • Outlet shopping
  • Health/beauty spa
  • Horse riding
  • Bicycle rentals
  • Shopping
  • Full-service spa
  • Bicycle rentals
  • Children's pool
  • Fitness center
  • Designer stores
  • 2 outdoor pools
  • Shopping mall
Entertainment
  • First-run movies
  • 32-inch LCD TV
  • Premium channels
  • Satellite channels
General
  • Meeting room
  • Business center
  • Computer station
  • Conference center (3531 square feet of space)
  • Elevator
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Free newspapers in lobby
  • Library
  • Thai
  • Khmer
  • English
  • Chinese (Mandarin)
  • Vietnamese
  • Couples dining
  • Romance packages available
  • TV in lobby
  • Designated smoking areas
Guest Services
  • Highchair
  • Snack bar/deli
  • Children's pool
  • Babysitting (surcharge)
  • Laundry facilities
  • 2 outdoor pools
  • Refrigerator
  • Soundproofed rooms
  • Golf pro shop
  • Daily housekeeping
  • Concierge services
  • Dry cleaning service
  • Multilingual staff
  • Wedding services
  • Turndown service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Hair salon
  • 24-hour front desk
  • Tour/ticket assistance
Internet
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi has a 3-device limit
  • Available in all rooms: Free WiFi
Outdoors
  • Pool umbrellas
  • BBQ grill(s)
  • Garden
  • Pool sun loungers
  • Picnic area
  • Terrace
Spa
  • Body wraps
  • 2 treatment rooms
  • Manicures and pedicures
  • Massages
  • Aromatherapy
  • Facials
  • Couples treatment room(s)
  • Body treatments
  • Body scrubs
  • Massage/treatment rooms

Policies

Check-in
Check-in start time: noon; check-in end time: anytime early check-in subject to availability express check-in available minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available express check-out available late check-out fee: 50 percent of room rate late check-out subject to availability
Child Policy
Children are welcome. kids stay free! one child 9 years old or younger stays free when using existing bedding. rollaway/extra beds are available for usd 20.00 per day. cribs (infant beds) are not available.
Payment Policy
Airport shuttle fee: usd 40 per vehicle (one-way, maximum occupancy 4) airport shuttle fee per child: usd 40 (one-way), (from 6 to 12 years old) late check-out fee: 50 percent of room rate (subject to availability) a kitchen/kitchenette is available for an additional fee rollaway bed fee: usd 20.00 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges minimum spring break check-in age is 15 years old safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and cash

Reviews

Dec 16, 2018 10:28:38 AM
Review Score:   5
Summary: Need to clean the bathroom more as my room had 4 crickets in there. Otherwise great and friendly service. Highly recommend this hotel to my friends and family.
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Room Arrangement

Room Info Facilities
Superior Twin Room
Room Size: 344 square feet m2
1 Large Twin Bed
Superior Twin Room

General

Square meters - 32, Number of living rooms 0, Rollaway/extra beds (surcharge), Pool view, Number of bedrooms - 1, Square feet - 344, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Ping - 10
Deluxe Double or Twin Room
Room Size: 420 square feet m2
1 Double Bed
Deluxe Double or Twin Room

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Pool view, Number of bedrooms - 0, Square meters - 39, Ping - 12, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 420, City view
Double or Twin Room
Room Size: m2
1 King Bed
Double or Twin Room

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Executive Double or Twin Room
Room Size: 689 square feet m2
1 King Bed
1 Large Twin Bed
Executive Double or Twin Room

General

Square feet - 689, Ping - 19, Square meters - 64, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Smiling Hotel starts counting from 12:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Smiling Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Smiling Hotel starts from $54 per night with includes Transportation/Shuttle, Bedding/Linens, Toiletries, Child Friendly, Parking, Designated Smoking Area, Wheelchair Accessible, Balcony/Terrace, Security/Safety, Spa, Guest Services, Entertainment, Air Conditioner, TV, Accessibility, Restaurant, Bar, Internet, Kitchen, Laundry, Pool, Business Services, Wellness Facilities, Fireplace, Barbecue/Outdoor Cooking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Smiling Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Smiling Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.