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SureStay Hotel by Best Western Vientiane | Hotel in Vientiane

| 8.8 (63 Reviews) |  1 Bathroom
Vientiane Hotel | SureStay Hotel by Best Western Vientiane

Hotel in Vientiane

Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and a business center.
SureStay Hotel by Best Western Vientiane offers 68 air-conditioned accommodations with minibars and bathrobes. 32-inch Smart televisions come with satellite channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Vientiane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Amenities

Air Conditioner
Parking
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet

Facility Overview

Bathrooms
  • Bathrobes
  • Towels
  • Hair dryer
  • Free toiletries
  • Toothbrush and toothpaste (on request)
Bedroom
  • Desk
  • Phone
  • Slippers
  • Air conditioning
Breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • Free continental breakfast available daily 6:30 AM–10:30 AM
  • 1 bar
  • Minibar
Parking
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Elevator
  • Wheelchair-accessible registration desk
Activities
  • Health/beauty spa
  • Outlet shopping
Entertainment
  • Satellite channels
  • 32-inch Smart TV
General
  • 24-hour business center
  • Thai
  • Lao
  • English
  • French
  • Vietnamese
  • Spanish
  • Designated smoking areas
  • Front-desk safe
  • Elevator
Guest Services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Daily housekeeping
  • 24-hour front desk
  • Tour/ticket assistance
  • Concierge services
  • Snack bar/deli
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Children are welcome. kids stay free! one child 12 years old or younger stays free when using existing bedding. rollaway/extra beds are available for lak 225000.0 per night. cribs (infant beds) are not available.
Payment Policy
Rollaway bed fee: lak 225000.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash safety features at this property include a fire extinguisher and a smoke detector this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property affirms that it follows the cleaning and disinfection practices of we care clean (best western)

Reviews

Michelle
Feb 11, 2026 01:14:35 PM
Review Score:   8
Summary: New rooms with clean and modern designs. Great amenities with good gym in the next building. Staff was very sweet.
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Room Arrangement

Room Info Facilities
Deluxe Room, 1 King Bed, Non Smoking, City View
Room Size: 344 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, Non Smoking, City View

General

Square meters - 32, Square feet - 344, City view, In-room safe, Iron/ironing board, Private bathroom, River view, Shower only, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Ping - 10, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Superior Room, 2 Twin Beds, Non Smoking, City View
Room Size: 269 square feet m2
2 Twin Beds
Superior Room, 2 Twin Beds, Non Smoking, City View

General

Square meters - 25, Square feet - 269, City view, In-room safe, Iron/ironing board (on request), Private bathroom, River view, Shower only, Number of bedrooms - 1, Ping - 7.56, Bed count minimum 2, Bed count maximum 2
Suite, 1 King Bed, Balcony, River View
Room Size: 549 square feet m2
1 King Bed
Suite, 1 King Bed, Balcony, River View

General

Balcony, Square meters - 51, Square feet - 549, Coffee/tea maker, In-room safe, Iron/ironing board, Private bathroom, River view, Number of bathrooms - 1, Separate bathtub and shower, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Ping - 15, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Superior Room, 1 King Bed, Non Smoking, City View
Room Size: 291 square feet m2
1 King Bed
Superior Room, 1 King Bed, Non Smoking, City View

General

Square meters - 27, Square feet - 291, City view, In-room safe, Iron/ironing board, Private bathroom, River view, Shower only, Number of bedrooms - 1, Ping - 8, Bed count minimum 1, Bed count maximum 1
Executive Room, 1 King Bed, Balcony, River View
Room Size: 398 square feet m2
1 King Bed
Executive Room, 1 King Bed, Balcony, River View

General

Balcony, Square meters - 37, Square feet - 398, Coffee/tea maker, In-room safe, Iron/ironing board, Private bathroom, River view, Number of bathrooms - 1, Separate bathtub and shower, Number of bedrooms - 1, Executive level room, Rollaway/extra beds (surcharge), Ping - 11.19, Bed count minimum 1, Bed count maximum 1, Extra bed count 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this Vientiane hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Vientiane hotel starts from $95 per night with includes Accessibility, Business Services, Restaurant, Air Conditioner, Designated Smoking Area, Bar, Guest Services, Parking, Bedding/Linens, Toiletries, Breakfast, TV, Wheelchair Accessible, Wellness Facilities, Child Friendly, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Vientiane hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Vientiane hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.